Refund Policy

MedAdmit sells two kinds of products: an instantly-delivered digital result (a predictor unlock) and a human counselling service that begins as soon as you buy it. Both are non-refundable once we have delivered them— the only difference is what “delivered” means for each. The one thing we always put right is money we took but never delivered anything for: a failed or duplicate payment, or access or service you paid for but genuinely never received. Read the section for what you bought.

These are one-time digital unlocks — the moment your payment is confirmed, you get instant access to your result. Because the product is fully delivered at the point of purchase, it is non-refundable once your result has been unlocked and viewed, the same way most instantly-delivered digital products work.

The one exception: if you were charged but genuinely never received access due to a technical fault on our end (the payment succeeded but your account was never unlocked), we’ll fix your access immediately, or refund you in full if we can’t.

The counselling package is a human service that begins the moment you buy it — a dedicated counsellor is assigned to you and your case is taken up, with profile study, strategy and portal access delivered up front. Because the service starts and is delivered through your counselling cycle, the counselling package is non-refundable once your case has been taken up.

The one exception — if we never start

If you paid but we never assigned you a counsellor and no work was begun on your case, tell us within 7 days of payment and we will refund you in full. (Genuinely failed or duplicate payments are always refunded — see the next section.)

Seat allotment is between you and the official authority

If Easebuzz shows a payment as failed but money was deducted from your account, it is typically auto-reversed by your bank within 5–7 working days without any action from us. If you were accidentally charged twice for the same product, tell us and we will refund the duplicate in full — this is the fastest refund path and usually does not need approval beyond confirming the duplicate.

Email us at info@medadmit.in with:

• The phone number or email your MedAdmit account is registered under.
• The payment reference or approximate date/amount of the payment.
• What you would like refunded and why.

You can also ask your assigned counsellor to raise it on your behalf — for counselling packages, they will usually already know the state of your case, which speeds things up.

Once a refund is approved, we process it within 2 business days on our side. From there, Easebuzz and your bank typically take a further 5–7 business days to reflect the amount in your account — this part is outside our control and depends on your bank/card network. Refunds are always issued to the original payment method used — we cannot send a refund by cash, to a different account, or to a different person than who paid.

• A College Predictor or Rank Predictor unlock, once viewed.
• A counselling package, once your case has been taken up and a counsellor assigned to you.
• Choice-filling already submitted on the official MCC/state portal.
• Any amount, if the request is based on information you provided us that later turns out to have been inaccurate (e.g. a NEET rank, category, or domicile you entered incorrectly).
• A “change of mind” after a service has been fully delivered.

We may update this policy from time to time. The version in force at the time of your purchase is the one that applies to that purchase, regardless of later updates.

Refund questions: email info@medadmit.in, or write to us at 630 & 631, Tower B, Bhutani Alphathum, Sector 90, Noida, Uttar Pradesh 201304. See also our Terms & Conditions.